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Tag Archives: execs

Hospital execs assure investors that they can weather ACA repeal

Hospital executives who paraded before investors last week at the J.P. Morgan Healthcare Conference in San Francisco put on a brave face about the coming repeal of the Affordable Care Act.
Modern Healthcare Breaking News

Norovirus spreads in Boston as Chipotle execs make the media rounds

The PR team and executives at Chipotle are slicing and dicing their messages.

The E.coli outbreak in the Pacific Northwest has a new look in Boston, where dozens of students at Boston College have been stricken with norovirus. City health officials found three “critical” violations at a Chipotle location near the BC campus; that restaurant has since been shuttered.

Chipotle_Boston_violationslist

“This was a very unfortunate incident, and I’m deeply sorry that this happened,” Chipotle’s founder and co-chief executive officer, Steve Ells, said in an interview on NBC . “But the procedures we’re putting in place today are so above industry norms that we are going to be the safest place to eat.”

Ells said the company could recover financially, adding that the food safety procedures Chipotle is putting in place would put it 10 to 15 years ahead of the industry, according to Yahoo News.

“We’re doing a lot to rectify this and to make sure this doesn’t happen again,” he told NBC. (Read our related story on PR Daily).

Chipotle_CEO_CNBC

The moving parts

Ché Knight, spokeswoman for the Boston Public Health Commission, said Thursday that the number of cases could rise. Knight said some students may have caught the highly infectious disease from classmates. Also, The Boston Globe reported the BC men’s basketball team canceled practice Monday because at least eight players were sick.

Chipotle spokesman Chris Arnold said: “If there is a silver lining with an incident like this and not knowing for sure what the cause is, it’s that it has prompted us to fully reassess our food handling practices, from the farms that produce our food to the restaurants where we serve our customers.”

Still, college officials are taking precautions. In a statement on Thursday, spokesman Jack Dunn outlined how his team is keeping the college community informed: Officials have:

  • Issued an email to students with tips about self-care for the infected.

  • Explained the university’s response plan.

  • Redoubled efforts to clean all common-touch surfaces in restrooms, dining halls, academic and administrative offices, dorms and athletic facilities.

  • Closed self-service salad bars in dining areas.

  • Started offering “flu buddy packs” that students can buy in dining halls for sick friends.

Folks in Boston are keeping a watchful eye on the crisis as well. There has been a flurry of colorful comments on Boston.com.

Chipotle_BC_comments 

Several people have commented that dining hall food may seem especially appealing right now.

Russell Working contributed to this post.

(Image via)

HealthCareCommunication.com